Highland Resort Hotel & Spa

Wow! The hotel was beautiful and clean and the staff were lovely. Our room was Japanese style, very well designed and spacious for our family of 4 and easily had space for up to 6. The dining and sitting areas were separate to sleeping area so no need to put the beds away. The futon were comfortable and we had air conditioning. The bathroom was large and spacious with separate toilet, two sinks and separate bath and shower room. We had an amazing view of Mount Fuji. There was no noise. The breakfast was excellent with some of the best pastries I've had served with a wonderful view of Mount Fuji. We ate in the Japanese restaurant and the Italian. Both were excellent quality. The onsen was also lovely and relaxing. I wish we had time for a massage as they were very reasonably priced. One of the best things about staying here was the ability to purchase our theme park tickets, register Face ID and get into park 30 mins early. We got straight onto rides with no queue. The park was relatively quiet when we went and two coasters were out of action but I think this would be very useful at peak times when park is busier. It was wonderful to be able to walk to park to and from our room also.

We went to Thomasland in Fuji Q so this location was great and walkable to the theme park in the morning before we head to other attractions. The breakfast cafeteria has the most beautiful view of mount Fuji and we got the traditional room so our family of four adults and one 3 year old toddler was able to stay in the same room, which was great and also has the most wonderful view of mt. fuji. My mom and aunt also enjoyed the complementary onsen.

The view of Mt Fuji was so stunning from our room window. Very comfortable room, nice and clean. Free shuttle bus to take you around town, but also the bus stop for Tokyo bound if you want to take the bus back to the city and If you have children the Q highland fun park next to the hotel which give you a day free entrance. One of staff there had tried very hard to help us book a bus back to Tokyo on one of the website which was confusing to all because languages barrier between us English speaking but he got us there at the end. Bless his heart!

Staff were very friendly and helpful. Room was large, clean and well equipped with a great bathroom, including a full size bath. Worth paying extra for room with a view of Fuji as the view was insane. Wasn’t able to use the onsen due to being tattooed (was aware of this before), however had an amazing massage at the hotel spa instead for half the price it would be in the UK. Hotel restaurant food was great and staff were helpful and accommodating with dietary requirements (vegan with a peanut allergy). Good location, Lake Kawaguchiko 40 mins walk away, station/bus stop 15 mins walk away. 7/11 just around the corner.

The hotel has an excellent view of Mt Fuji, as long as you order the rooms with Mountain View. The staff are super friendly even in Japanese standard, the best I have ever had. Their buffet breakfast was excellent too, with a good variety of food and the taste is amazing. Access to Onsen is included, and there’s a dedicated corridor to access the Onsen. It was quite an experience for us and we will definitely recommend it to anyone else. The hotel room is bigger than other hotels we stayed in Tokyo, that’s understandable but still a pleasant surprise.